eHarmony Review September 2023

eHarmony claims to create meaningful connections all over the world through its sophisticated matching system. But how true is it? Read on to find out more:

66,000 Members
 53 % ♀ 
 47 % ♂ 
Good For:
5 / 5
5 / 5
1 / 5
Success Rate:
33 / 10
33 / 10
31 / 10
Compare eHarmony
Age Distribution:

eHarmony in 10 seconds

  • The go-to site for singles who want to find serious dates and long-term relationships
  • Uses scientific research method called Compatibility Matching System or psychological matching for better matches
  • Third-party service RelyID helps to verify if a member is real or uses fake identity
  • Has a free online dating advice blog which gives tips on how to be successful on the site
  • Pool of singles joining the site is diverse in age range and member's location
  • This is a premium service which ensures that members will find more than just a date
  • Price is neither too high nor too low but in average range compared to counterpart sites
  • Usually gives out Valentine's Day discounts in select premium memberships
  • Limited gender preference options for LGBTQ+ singles
  • You can use eHarmony for free
  • Pricing starts at HK$35.90 / Month - More Information Author Chris Pleines
Chris Pleines
Founder of Datingscout and Author of the book "Online Dating for Dummies"
eHarmony is a matchmaking site for singles who are looking for serious commitments. It provides an in-depth knowledge of your match through the required personality and character tests. If you are looking for a long-term relationship and would want to settle soon, eHarmony is worth trying.

Who is eHarmony for and not for?

  • Singles looking for serious relationships and deep commitments
  • Divorced or separated singles who seek help in finding second chances at love
  • 50plus singles who are still hopeful to find a serious relationship
  • Those who want to find marriage but don't know where to start
  • Those looking for exclusive dating services with premium features
  • Singles who are looking for short-term casual encounters
  • Singles preferring free or cheap dating
  • Singles with no time to fill a long and comprehensive psychological test
  • Married people searching for extra-marital affairs and erotic adventures
Back to Overview

What we like and don’t like on eHarmony

  • Takes matchmaking seriously by using advanced technology and scientific approaches
  • One of the sites with the highest activity and membership
  • No-fuss premium subscriptions with easy-to-understand price scheme
  • RelyID badge given to profiles who are verified for security
  • It has a lengthy signup process needed for better matching results which consumes time
  • Free membership is almost pointless as it has limited functionality
  • Free trial has very limited function but is enough to have an overview of the site's features
  • They make it hard for members to cancel

How does eHarmony work?

how it works
  • eharmony works by using algorithms to match potential partners based on their compatibility quiz results
  • Joining eharmony is free and profile creation is quick and easy
  • Messaging functions are for premium members but standard users can still favorite profiles

eharmony works by using algorithms to match potential partners based o their compatibility quiz results. Members can use the site's customizable filters to search for matches based on their dating preferences and personal information. 

Joining eharmony is free and profile creation is quick and easy, but some would complain that the compatibility quiz can get quite tedious and time-consuming. Messaging functions are for premium members but standard users can still favorite profiles.

eHarmony Cost

Can you try eHarmony for free?

  • You can use or try the service for free.
  • You cannot send messages for free
  • You can read at least the first messages which you have in your mailbox for free

Is eHarmony expensive or cheap?

In comparison to other providers eHarmony is average.

Duration / Credits / CoinsCostsTotal
6 Months65.90 HKD / Month395.40 HKD
12 Months45.90 HKD / Month550.80 HKD
24 Months35.90 HKD / Month861.60 HKD
eharmony pricing hong kong
Free Services
  • Registration and profile creation
  • Send winks to the members who caught your eye
  • View a member's profile
  • Send 5 site-generated questions
  • Add people to your favourites list
  • Browse matches outside your preferences
Fee-Based Services
  • View photos
  • View who added you on their favourites list
  • See who viewed you
  • Unlimited messaging
  • Get matches outside your preferences
  • What If

It has three different premium subscription plans: lite, plus, and extra. Premium light is the cheapest option but it only allows limited access to the site's features. 

Compared to other sites, it offers plans that require a longer commitment, ranging from a six-month contract to a two full year subscription.

If you are planning to upgrade to premium, remember that you can only settle your payments through credit card or Paypal. When upgrading, you can choose a one-time payment or a three-month installment to pay for the plan. 

The cost of the premium is quite fit for what you get in return. Prices are affordable especially if you are lucky to stumble upon some free coupons online. Watch out for special weekend promos. The site usually gives free premium trials for all its members during the holiday season, and sometimes they do it on a random weekend! 

How can I delete my eHarmony account and cancel my subscription?

Please find more information here

Back to Overview

Who is really signed up here?

66,000 from Hong Kong
Members activity
30,000 active weekly
Gender Proportion
53 %
47 %
  • Members join to find long-lasting relationships
  • Majority of the members are aged 25-34 years old
  • The site claims to have members from all over the world
  • Most users are educated and have a quite stable lifestyle
  • You can rarely find people who are not into serious commitments

You will find a diverse set of matches and members every day. Since it is a pioneer matchmaking site, it has a large membership pool that has already reached around 66 million members in over 200 countries worldwide. 

When it comes to gender distribution, the majority of the members are those who are 25–34 years old. Its members are active and determined to find a match with whom they would want to spend their lives. 

If you are looking for a serious relationship, this site is probably worth trying. Most of its members are in the age of settling down and building a family. Hence, they are probably looking to find the "right one" already. 

The site has a meticulous way of building your profile that needs some thinking and time consumption. If you are just into small chats and casual encounters, you wouldn't go this far just to have an account set up and would rather look for a different site. But for those whose intentions are to find a lifelong match, you are in a good place. 

It is one of those matchmaking sites that needs a premium upgrade so you can use it efficiently. People who stay on this site have most likely upgraded their accounts. This can be pretty costly, so there is a huge possibility that you'll match with someone who is already stable.


eHarmony Age Range and Age Distribution

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55+

New members at eHarmony in September 2023 in comparison

Here you can see how membership figures at eHarmony are developing compared to others

Back to Overview

eHarmony: eHarmony Promo Codes and Coupon

eharmony promo code
  • Generous discount codes for new members
  • Existing members may use promo codes too
  • Promo codes are rampant during major events and holidays

eHarmony offers generous discounts to basic or non-paying members, whether they just joined the site or an existing member who is thinking of upgrading to premium. The promo codes can be found on several partner sites which are entered on the subscription page. The promo codes are available, especially during events such as Valentine's Day or Christmas.

Back to Overview

eHarmony in Detail

  • Reading time 16 minutes
  • Lots of insider information for more success

Signing Up at eHarmony

eHarmony Registration
  • You can choose to signup via email or Facebook
  • Takes around 10 minutes to finish the registration
  • Answering questionnaires about yourself is required
  • Detailed compatibility quizzes upon registration
  • Email verification is not necessary

The registration process for eHarmony takes much longer than on other dating sites. The site makes sure to gather all the important information from its users before allowing them to browse and look for matches. 

You will be given two signup options on the site's registration page. You can either choose to register via an email address or connect your Facebook account. Either way, you will still be required to answer the questionnaires and personality tests the site has prepared for every newcomer.

Personality tests consist of items that help gauge each member's personality. They usually have situational questions like "What would you do if...?" 

Compatibility quizzes are questions that lean more on how you would like your match to be. Aside from that, you get to indicate specific attributes of the matches you want. You can specify the height, body type, nationality, and other quantifiable characteristics of your future match in your match preference.

The process will take more than 10 minutes to complete. After that, you may choose to upload your profile photo.

Making Contact on eHarmony

eHarmony Making Contact with Members
  • Ask automated questions upon initial contact
  • Premium users have full access to the site's contacting features
  • Send smiles
  • Members can add people to their favourites' list
  • Does not have a variety of communication medium

    eHarmony dating site's contacting features are limited, but this doesn't keep it from making lasting connections. The method of communication is only through sending messages, which premium members may only use. 

    If you are a free user, you can still use the messaging feature but only to send your five favourite site-generated questions, and your match can opt to answer them or not. Standard members cannot send personal messages and reply to any message they receive; they can only send smiles and add people to their favourites list.

    You won't be able to see all the users who are online and currently active. Members will only be able to see the site's proposed matches list. If you don't find someone good enough, you must wait for your updated match results daily to find someone new. But if you upgrade to premium, you get a chance to meet people outside your compatibility area. 

    The site offers a basic search filter that allows you to narrow down your match list based on age. You can also search for matches based on the city or location. If you choose to upgrade to premium, you can access the 'What If' feature and receive 30 extra matches that are outside your preference list. That means you get extra matches, giving you more possible choices.

    eHarmony Profile Quality

    • Profile sections are detailed
    • You can update or change your profile anytime
    • Profiles show personality percentage
    • You can only have access to the profiles that match yours
    • Fake profiles are possible but with RelyID they can be easily filtered
    • The profiles are not very detailed
    • Profile pictures are not visible to anyone for free

    The platform boasts of the quality of the matches they create. One of the major factors that affect your compatibility with a certain member is the amount of information you lay down on your profile. As previously mentioned, the site takes pride in making sure that all newcomers answer the registration questions.

    The information from the tests and questionnaires you took is reflected in your profile. Additionally, your profile has the written "About me" section, information about your preference, and the level of compatibility every visitor shall have concerning the different areas in your life.

    If you carefully browse through other members' profiles, you will see that the majority have filled out their profile sections informatively. You will also find a detailed percentage of how much of your match's values fit yours on the compatibility tab. 

    The compatibility tab shows how your personality and attitude toward a relationship would match. These are the following characteristics and attitudes you will find on this tab:

    • Emotional Intimacy
    • Conscientiousness
    • Physical Intimacy
    • Relationship Values
    • Religious Values
    • Social Values
    • Extraversion
    • Agreeableness
    • Altruism
    • Intellect
    • Affection
    • Accommodation
    • Athleticism
    • Exclusivity
    • Romance

    Aside from those required fields, the site has prepared a Q&A portion where you can get to know your match better by reading through random questions that they have answered. You can also answer questions on your profile if you want, but it isn't required. 

    After saving your answers to each of the questions that appear, you will immediately see what your match has answered. This way, you can see whether you both agree on something or not.

    Fake profiles are possible but with the help of RelyID, members can now filter and identify the genuine users.

    eHarmony App

    eHarmony App Matches Example
    • Free to download
    • Available on both Android and iOS
    • All desktop features are available on the app
    • Mobile interface follows the web version to a tee
    • Features minimal ads
    • Simple and easy to navigate

    When it comes to app design, it is consistent with the basic interface it has on its web version. It is clean and easy to navigate and does not have a lot of ads to deal with. The app allows easy scrolling through your match list and favourites' list. 

    The app has all the features you can find on the website. It is suitable for members who are always on-the-go. With the app, you can contact any of your matches anytime. 

    Profile photos are still blurred out on the app, and you can only view them if you upgrade to premium. The cost for a premium upgrade on the app is the same as the desktop upgrade. 

    Special Features

    The site does not offer a lot of "new" features but it has all the basic and important features for communication. Most of its functionalities are common to other sites but this did not stop eHarmony from making matches that are fit for its members. 

    The following are some of its important features:

    Send a smile

    When viewing your match list, you will find a small smiley icon under each profile photo. When you click this, a smile will be sent to that person. This is a way of initiating contact with someone you like.

    Send questions

    You can send people automated questions to start conversations or to keep one going. Sending questions is free for everyone and there's no limit as to how many questions you are allowed to answer and give in a day.

    Add to Favourites

    Just like any other site, you can create your list of favourite profiles by clicking the star icon on the profile pages. Yes, you only get to see your match list on the site, but you can narrow it down to matches you like.

    What If?

    This is a paid feature that gives you 30 extra matches who are outside your preference list. That means you get extra matches, giving you more possible choices. 


    RelyID is an ID verification service that lets you self-verify your name, city of residence, and age to show your matches that you are who you say you are. Once your ID is verified, your matches see a RelyID badge next to your name whenever they view your profile

    Video Date

    eHarmony's Video Date is a special feature that allows users to have live video conversations directly on the platform. It offers a convenient and secure way to connect with matches, fostering deeper connections and enhancing the online dating experience.

    How can I delete my eHarmony account and cancel my subscription?

    Uninstalling the app will not cancel your subscription.

    How can you cancel your Subscription?

    • You can cancel via profile settings
    • You can cancel by sending an email

    Will your subscription automatically renew?

    • Yes, your eHarmony subscription will automatically renew. The usual notice period is 1 Day but be careful, the notice period varies depending on the subscription package purchased.
    • Light 6 Months (notice period 1 Day)
    • Plus 12 Months (notice period 1 Day)
    • Extra 24 Months (notice period 1 Week)

    Is there a money back guarantee and do you get refunded the full amount?

    • Usually you will not get back the full amount, it will be reduced by the time or credits you used for eHarmony.

    eHarmony FAQ


    Is eHarmony only for serious relationships?

    It is a site designed for singles that are seeking long-term committed relationships. It is not a casual dating site, so anyone who is only seeking short term relationships or sexual encounters might not find what they're looking for here.

    Are there couples who met only on eHarmony and actually got married?

    It is a full-functioning matchmaking site that has been around for a long time. It claims to have high success rates on all its matches made. Some of the couples it has connected even resulted in a happy marriage.

    Who runs eHarmony?

    It is run by eHarmony Inc., which was founded by Dr. Neil Clark Warren.

    How can I contact eHarmony?

    You can check their Help Page if you have any issues and questions regarding your account. But, if you don't see what you need, you can send them an email through their contact page.

    What is the average age on eHarmony?

    The average age is 33-41 years. You can find more information here


    If I link my Facebook account to eHarmony, will it post anything on my behalf?

    You can link your Facebook profile to import your profile pics, but it does not post anything back on Facebook. Nothing will appear on your Facebook profile, and no one will know that you have signed up for the site.

    Can I view what my matches see about me?

    Yes, you can see how matches see your profile on eHarmony. To do that, go to "My Profile" and click the "Preview my Profile."

    Do I need to create a separate account for the eHarmony app?

    No, the app will not require you to create a new account. You can choose to use your existing account or connect Facebook account to it.

    Is it possible to see members outside my match recommendation?

    eHarmony only shows profiles who are in your match list. The only way to see people outside is to upgrade to premium. The site has a "What if?" feature that allows you to get 30 matches that do not fit your preferences.

    Can I hide a match on eHarmony?

    Yes, it is possible to hide a match. You can do this by clicking the three-dotted icon on your match's profile and select the "Hide this Match" option.

    Why can't I view photos on eHarmony?

    Only premium members can view photos. If you want to view them, you have to upgrade your account.

    What types of photos do eHarmony approve?

    Moderators check the photos their members upload on their site. The following are their photo guidelines:

    • Photo must be of yourself
    • The site's cropping tool is available to crop out any additional people
    • Photo size must be under 10MB
    • Photos will be visible to Premium members and appear blurred to Basic members


    Is it possible to review my eHarmony subscription?

    If you want to check your billing information and subscription status, just go to "My Settings" and select "Account Settings."

    Is eHarmony free?

    Anyone can join for free. However, if you want to fully enjoy the site and get a conversation going, you should upgrade to premium. This will allow you to view photos, see those who like you, and many more.

    How much does it cost to join Eharmony?

    Check out eHarmony's plans here

    Can you try eHarmony for free?


    Is it possible to report users?

    For security purposes, eHarmony allows you to block people who might have offended you. To do this, go to that person's profile, click on the ellipsis located at the lower part of their image, and select "Report this Match."

    Is eHarmony safe?

    eHarmony has been around since 2000 and is a well known dating site both here and internationally and we believe it to be a reputable site.

    The site is committed to member’s safety and security online and in dating by offering services such as SecureCall. This service allows members to chat to each other on the phone through the website rather than exchanging phone numbers.

    Of course, always protect your personal information and privacy on any online dating site or app and consider your safety when organising to meet with people you’ve met online.

    Does eHarmony sell your data?

    No, eHarmony does not sell your data.

    Was eHarmony hacked in the past?

    1.5 million passwords were stolen in 2012, most of which have been cracked by the same hacker who stole user information from social network LinkedIn

    How precisely does eHarmony track your location?

    eHarmony tracks your approximate location.

    Do your eHarmony profile pictures and/or profile information show up in Google Search Results?

    No, your eHarmony photos and personal information won’t show up in Google Search Results.

    Who can view your pictures on eHarmony?

    Paid eHarmony members.

    Is your phone number required for signing up at eHarmony?

    No, a phone number is not required for signing up at eHarmony.

    Can you erase your personal data on eHarmony?

    Yes, you can erase your data on eHarmony.

    How can I delete my eHarmony account and cancel my subscription?

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    Final Results table

    Signing Up: 4.0 / 5
    Making Contact: 3.5 / 5
    Profile Quality: 4.0 / 5
    App: 4.0 / 5
    Real Life Review: 4.0 / 5

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    Contact details

    Company:eHarmony, Inc.
    Address:10900 Wilshire Blvd., FL 16